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Shipping Policy

How long will it take to receive my order?

All orders placed have a 3 business day processing time. Your order will ship out on the 4th business day. For example: If you place an order on Saturday, your orders processing time will be Monday-Wednesday. The order will ship out Thursday. Typically, orders will be received 1-3 business days once shipped. There will be shipping delays during holidays that are out of our control.

Can I return and get a refund for my items if I am not satisfied?

Due to the nature of our products, we do not offer refunds or returns. However, we will be happy to work with you to resolve any problem that you may have. Please contact us here: naturallivityco@gmail.com 

My tracking number says delivered, but I did not receive my package. What do I do?